Do you see the opportunity?
By understanding your clients and their cultures, our programs will provide you and your workforce with optimal business communication skills.
Learning is an organic process.
Bring your questions, engage in Socratic discussion, and learn…
- our programs can be translated -
Engaged Global Teams
A global team is comprised of members who have each learned the “right” way to perform according to their culture’s values and traditions. A “right” way to make a decision, take a risk, or communicate a message for one culture can be a “wrong” way in another.
Program Details
Engaged Global Teams
Program Details
GROUNDWORK
APPLICATION
TEST
OPTIONAL ADD ON
-
Learn intercultural models and concepts addressing power, risk, identity, assertiveness, communication, and workstyles
-
Describe workplace situations involving cross-cultural differences or challenges in the global team setting
-
Select one to four cultures to highlight while learning (in the Application phase) how cultural differences impact global teams
-
Test understanding of material in a knowledge check
-
Apply learning from Groundwork phase to selected cultures
-
Learn business concepts from chosen cultures, including work styles, decision making, communication, negotiation, and time management
-
Dissect and analyze global teams case studies derived from essay responses and selected cultures from Groundwork phase
-
Design an achievable team goal to improve cross-cultural relationships
-
Work in small groups with remote and local team members and engage in provocative virtual coaching and mentoring sessions facilitated by an interculturalist
-
Experience a safe environment to learn from your coach and practice learning from Application phase
-
Hone individual cross-cultural skills to broaden global awareness and contribute to the global reach of the company or organization
Multicultural Diversity
Every country, region and organization has a unique culture that influences expectations of how people should perform in the workplace. So many different perspectives of how things should be!
Program Details
Multicultural Diversity
Program Details
GROUNDWORK
APPLICATION
TEST
OPTIONAL ADD ON
-
Learn intercultural models addressing power, risk, identity, assertiveness, workstyles, multicultural team building, and more
-
Describe workplace situations involving multicultural differences or challenges
-
Select one to two cultures to highlight while learning (in the Application phase) how culture influences the multicultural workplace
-
Test understanding of material in a knowledge check
-
Apply learning from Groundwork phase to the multicultural workplace
-
Learn how cultural differences (including selected, regional and organization cultures) impact productivity, morale, innovation, and creativity
-
Dissect and analyze multicultural case studies derived from essay responses and selected cultures from Groundwork phase
-
Design an achievable goal to apply in the multicultural workplace
-
Engage in provocative virtual coaching and mentoring sessions facilitated by an interculturalist
-
Experience a safe environment to learn from your coach and practice learning from Application phase
-
Hone multicultural skills to broaden global awareness and contribute to the global reach of the company or organization
Creating a Culture of Trust with Your Multicultural Team
Program Details
Creating a Culture of Trust with Your Multicultural Team
Program Details
GROUNDWORK
APPLICATION
TEST
-
Learn different types and components of trust, including the cultural dimensions of trust
-
Explore how power, risk, identity, and assertiveness influence the behaviors of trustworthiness across cultures
-
Describe workplace situations involving trust or distrust between cultures
-
Select one to four cultures to highlight while learning (in the Application phase) how cultural differences influence workplace trust
-
Test understanding of material in a knowledge check
-
Apply learning from Groundwork phase to selected cultures
-
Learn how to address distrust and increase trust in the intercultural workplace
-
Dissect and analyze trust case studies derived from essay responses and selected cultures from Groundwork phase
-
Design an achievable goal to increase trust in the workplace
-
Engage in provocative virtual coaching and mentoring sessions facilitated by an interculturalist
-
Experience a safe environment to learn from your coach and practice learning from Application phase
-
Hone intercultural trust-building skills to broaden global awareness and contribute to the global reach of the company or organization
OPTIONAL ADD ON
Creating a Culture of Trust Series
The desire for trust is a constant across cultures. The behavior of trust across cultures can be similar, contrary and many places in between causing a positive or negative reaction.
Program Details
Creating a Culture of Trust with Your Global Supplier
Program Details
- this series features programs for specific countries in East and Southeast Asia,
Europe, North America, and South America -
With an online mentor:
-
Receive guidance and feedback about a written communication
-
Practice trust-building skills in preparation for a meeting
-
Brainstorm ideas and provide support to small groups of colleagues
Apply insights gained from program to:
-
A previous or immediate intercultural challenge
-
An upcoming intercultural event (meeting, business faire, negotiation, etc.)
Learn:
-
Specific behaviors of trust in your supplier’s culture with recommendations to improve communication in written, virtual and face-to-face interactions
-
Negotiation techniques to deliver a compelling position and encourage reliable feedback
-
Cross-cultural goal-setting strategies that gain buy-in and galvanize initiative
-
“Tips & Tricks” to improve scheduling, time management and quality control
-
Details about migrant workers and human trafficking in your supplier’s country and possibly with your supplier
GROUNDWORK
APPLICATION
OPTIONAL ADD ON
TEST
Culture and Conflict
Program Details
GROUNDWORK
APPLICATION
TEST
OPTIONAL ADD ON
-
Learn how power, risk, identity, assertiveness and communication styles influence workplace conflict
-
Describe workplace situations involving cross-cultural conflict or challenges
-
Select one to four cultures to highlight while learning (in the Application phase) how culture influences conflict in the workplace setting
-
Test understanding of material in a knowledge check
-
Apply learning from Groundwork phase to workplace conflict situations
-
Examine the role of cultural norms, values and traditions in contributing to workplace conflict
-
Learn how cultural communication styles (including nonverbal cues) can “trigger” conflict
-
Dissect and analyze conflict case studies derived from essay responses and selected cultures from Groundwork phase
-
Learn culturally sensitive techniques to address workplace conflict situations
-
Design an achievable goal to address intercultural conflict in the workplace
-
Engage in provocative virtual coaching and mentoring sessions facilitated by an interculturalist with attorney/mediator
-
Experience a safe environment to learn from your coach and practice learning from Application phase
-
Hone intercultural conflict management skills to broaden global awareness and contribute to the global reach of the company or organization
Culture and Conflict
recommended for legal professionals
The approach to conflict can vary between cultures, often exacerbating the conflict. A direct approach can be considered “assertive” in some cultures and “aggressive” in others. An indirect approach can be considered “harmonious” in some cultures and “weak” in others.
Program Details