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CREATING A CULTURE OF TRUST WITH INTERNATIONAL COLLEAGUES, CUSTOMERS AND CONTRACTORS

  • I will implement this information in my future interactions with customers, both domestically and internationally

  • I think it was a great introduction that really brought light to cultural differences. 

  • What will stick: Trust, and the Three Attributes (Competence, Integrity and Caring. That structure is very helpful

  • It helps prepare me for working with our customers throughout the world

  • This course brings to light some simple but valuable tips that could be very meaningful to those in other cultures that maybe wouldn’t have been considered normally

  • It is a great perspective to help us adapt collaborating globally to overcome cultural challenges!

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ENGAGING IN TRUST-BUILDING DISCUSSIONS 
WITH VIETNAMESE STORE OWNERS 

  • Loved how much you related to our industry! 

  • I felt like you knew our processes and limitations

  • The information presented was great!

  • This is the most useful presentation I’ve attended

  • Awesome presentation!

  • It was an excellent presentation

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CREATING A CULTURE OF TRUST WITH INDIAN SUPPLIERS

  • The workshop was really instructive, informative

  • This was the best training yet!

  • I found this very helpful and fascinating! I could have participated in this all day!

  • Appreciate the mindful approach and tangible examples!

  • [I liked the] values and how these values impact/relate to Indian’s behaviors

  • This training was perfect

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CREATING A CULTURE OF TRUST WITH CHINESE SUPPLIERS

  • Great workshop! The notes [manual] are easy to read and review before my next trip

  • The Tips & Tricks are very helpful

  • Having a subject matter expert at the talk with relevant experience was helpful

  • The open discussion section [was helpful]

  • Sharing experience within the team [was helpful]

  • Learning key phrases [was helpful]

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A GROWTH MINDSET AT [COMPANY] 

  • We must work to trust each other. I will teach this to my staff

  • From this program, I learned that I need to get to the point where I understand how people think about me. Do they trust me? I don’t know. I am acting in a way that I think is trustworthy, but do they know this? Do they see it as trust? I’m going to ask them [team members] what trust looks like to them. I learned so much today

  • Integrity means something different in different departments. It is cool to learn that. I’d never thought about these things until taking this class.

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CREATING A CULTURE OF TRUST WITH JAPANESE SUPPLIERS

  • I learned a TON!

  • Style and content were great

  • I was able to distill themes and learn motivating factors to behaviors

  • [I learned] important body gestures and words and professional behaviors

  • [I learned] practical tips we can apply immediately

  • I loved the handouts (Faeron manual). Referring back to them helps me remember them

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CREATING A CULTURE OF TRUST WITH TAIWANESE SUPPLIERS AND GOVERNMENT OFFICIALS

  • I learned how to maintain business relationships and what warning plays to look for

  • I appreciated the “real life” examples. It was so nice to be able to convert the conversation to real life examples

  • The facilitator was incredibly helpful in answering uncomfortable questions and helping us come up with solutions

  • The program addressed weird issues that we commonly come across

  • Digging into specifics really helped!

  • I appreciated understanding nonverbal cues and formal business meals, and how to handle overly-insistent situations

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